Effective Date: September 16, 2026

R&Y Enterprises LLC, doing business as R&Y Garage Door Repair (“R&Y Garage Door Repair,” “we,” “us,” or “our”), respects your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and protect information connected with our text messaging program.

1. Information We Collect

When you opt in to receive SMS messages, we may collect your name, mobile phone number, consent record, date and method of consent, message history, opt-out requests, and information you voluntarily provide when communicating with us.

2. How We Use Your Information

We may use SMS-related information to:

  • Send appointment confirmations and scheduling updates;
  • Provide service notifications and customer support;
  • Send maintenance reminders;
  • Send occasional promotional offers when you have consented to receive them;
  • Respond to questions and requests;
  • Maintain records of consent and opt-out requests; and
  • Comply with applicable laws, carrier requirements, and industry standards.

3. No Sale or Sharing for Third-Party Marketing

We do not sell, rent, or share your personal information, including your mobile phone number and SMS consent information, with third parties or affiliates for their own marketing or promotional purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us operate the messaging program as described below.

4. Service Providers and Required Disclosures

We may provide limited information to trusted service providers that help us operate our business and deliver text messages, such as communications platforms, hosting providers, and customer management services. These providers may use the information only to perform services for us and must protect it. We may also disclose information when required by law, legal process, or to protect our rights, customers, or the public.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of electronic storage or transmission is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain SMS-related information only for as long as reasonably necessary to provide the messaging program, maintain consent and opt-out records, comply with legal or carrier requirements, resolve disputes, and enforce our agreements.

7. Your Choices

You may opt out of text messages at any time by replying STOP. Reply HELP for assistance. You may also contact us at (512) 736-7290 or rygaragedoorrepair@gmail.com.

8. Children’s Privacy

Our SMS program is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the program.

9. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this policy or our SMS practices, contact:

R&Y Enterprises LLC d/b/a R&Y Garage Door Repair
Taylor, Texas
Phone: (512) 736-7290
SMS Toll-Free Number: 1-833-943-6222
Email: rygaragedoorrepair@gmail.com

For the rules governing participation in our SMS program, please review our SMS Terms & Conditions.